Shipping policy

Shipping Policy

At Proud Furniture, we’re committed to delivering your order with care, efficiency, and transparency—so you can shop with confidence every step of the way.

🚚 Free Shipping

We proudly offer FREE shipping on all orders within the contiguous United States.

For orders shipping outside of this area, additional freight and handling fees may apply. In these cases, we work with trusted carriers to secure the most cost-effective shipping options available. All applicable shipping charges will be clearly displayed at checkout before your purchase is finalized.

If we are unable to ship to your location, our team will contact you promptly to discuss alternative solutions or adjustments to your order.

📦 Shipping Methods

Shipping methods are selected based on the size and weight of your item to ensure safe and efficient delivery.

  • Small Parcel Shipping:
    Items shipped via FedEx or UPS typically do not require a signature upon delivery.

If you would like to request a signature upon delivery, please submit your request through our Contact Us page after placing your order.

📅 Estimated Shipping & Delivery

Once your order is placed, you will receive an order confirmation email that includes your estimated processing and shipping timeframe.

Most orders are delivered within 2–12 business days, depending on product availability, processing times, and your location.

Please note:

  • All shipping dates are estimates and may vary due to factors such as holidays, demand, or manufacturer delays
  • If there are any updates to your estimated ship date, we will notify you promptly

After receiving an updated shipping timeline, you will have 24 hours to request changes or cancellations by contacting us through our Contact Us page. If no request is received within that timeframe, your order will proceed into production.

🧾 Order Tracking

To stay updated on your order status, simply log into your account and visit the “My Orders” section under My Account.

💡 Our Promise

We take pride in ensuring your furniture arrives safely and on time. From checkout to delivery, our goal is to provide a seamless and reliable shipping experience.